Privacy Policy
Introduction
Welcome to Highbury Self Storage. We are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
Information We Collect
We collect various types of information to provide and improve our services to you. The information we collect includes:
- Personal Information: Your name, address, email address, phone number, and payment details.
- Usage Data: Information about how you access and use our services, including your IP address, browser type, and operating system.
- Storage Information: Details about your storage unit, including size, location, and rental history.
How We Use Your Information
Your information is used for the following purposes:
- Service Provision: To manage your storage unit rentals, process payments, and provide customer support.
- Improvement of Services: To analyze usage trends and improve our services and facilities.
- Communication: To send you updates, newsletters, and promotional materials related to our services.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Third-party vendors who assist us in operating our business, such as payment processors and maintenance services.
- Legal Requirements: When required by law or to protect our rights, safety, and property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure storage solutions to protect against unauthorized access, disclosure, alteration, or destruction of your data.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt-out of receiving promotional communications from us.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services, remember your preferences, and provide personalized content. You can control the use of cookies through your browser settings.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining and using your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
International Transfers
If you are accessing our services from outside your country of residence, your information may be transferred to and processed in other countries where our servers are located. We take appropriate measures to ensure that your data remains protected during such transfers.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: Where the processing is necessary for us to comply with the law.
- Legitimate Interests: Where the processing is necessary for our legitimate interests, provided that your interests do not override these interests.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or significantly affects you. Any decisions affecting you are made based on human judgment.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with data protection laws. The DPO is responsible for implementing privacy policies, conducting data protection impact assessments, and serving as a point of contact for data protection queries.
Feedback and Questions
If you have any questions or feedback regarding this Privacy Policy, please feel free to reach out to us. Your input is valuable in helping us improve our services and protect your privacy.
Effective Date
This Privacy Policy is effective as of [Effective Date] and remains in effect except with respect to any changes in its provisions in the future, which will be effective immediately after being posted on this page.
Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
